What was the biggest tech in 2012?

By Richard Gaddis


Once again we are the end of the year and everyone from Gartner to Billy Bob’s Blog will be coming out with their 10 ten lists.  Instead of doing a top ten list, we would take an informal survey of our people and see what our clients have really asked for this year.


After speaking extensively with our massive staff (i.e.: 5 minute conversations with our top 5 guys), I have concluded that the most adopted technology of 2012 is the cloud.


This might seem surprising to many of our readers.  The cloud has been around for years.  Many organizations have been utilizing it on a daily basis for their mobile groups or for sharing of storage.  So why is adoption of the cloud the number one impact of 2012?  Simple answer… it has matured.


The cloud used to be buggy and difficult to work with.  It was the environment of the big boys who had large IT budgets and could throw dollars and manpower at creating a stable platform.  But in 2012, the cloud became a robust environment that was easily adopted by small and medium businesses with limited budgets.


The improvements in the cloud this year clearly explains the adoption in business across all spectrums: reduced costs, accelerated rollout, scalable services, and improved business resilience.


Reduced costs can be seen most dramatically in hardware costs.  Instead of a company purchasing, maintaining, and upgrading their own servers, they simply pay a flat fee for having all their software stored in the cloud and have desktops access those programs there.  Where is “there?”  Well, as long as you have a reputable company providing your hosting services… who really cares?  The important thing is uptime and speed.  With those two factors handled, the “environment” can be anywhere.  When the servers need to be upgraded, it’s the hosting company’s responsibility… not yours.


Accelerated rollout refers to the business ability to deliver new strategies and services to the end user in order to facilitate the customer’s needs.  A business no longer has to go to each computer to install or upgrade programs.  The deployment can take place in the cloud environment and when the employee logs in the new program is already available.  Microsoft’s Azure offering is a great example of this… check them out here.


Scalable services refer to the expansion and contraction of business technology needs.  For example, if your organization needs to flex up its employees during the Christmas season to handle incoming calls, you can simply expand your cloud services for more employees without having to increase the cost of your hardware to handle the extra people.  When the “busy season” ends, you simply cut back the cloud services.  This flex up and down was really not available before offerings like Office 365.


Finally, improved business resilience has truly come of age in the cloud.  Often times, the costs of disaster recovery efforts were killers to the small and medium business owner.  Therefore, often times when a computer crashed there was no backup in place and the company would either take the loss of data or be out thousands of dollars trying to recover the data.  This doesn’t even take into account lost man-hours or sales due to the system being down.  With the maturity of the cloud, backup plans and failover systems are fairly standard in any cloud offering.


(Quick note for you gamers… Halo 4 was the top gamed mentioned!)


What are people looking forward to for 2013?


Our same massive data collection (remember… 5 people) were asked what their expectations were for 2013.  What will have the most impact to IT in 2013?  Each person had the same answer… Windows 8.  The expectation is that the new OS from Microsoft will revolutionize the IT environment due to its multi-platform ability and its “totally awesome” syncing ability.  With the addition of the Surface tablet, we expect iPad’s to be pushed out of the workplace as the security and simplicity Windows 8 becomes better known.  Check back next year to see how “totally awesome” our prediction was.




Richard Gaddis is the Marketing Director for Uncommon Solutions.