You want the confidence of knowing your IT systems just work. Our managed IT services are custom designed to fit your environment of desktops, PDAs, networks, and servers, all at a fixed, predictable monthly cost. We combine business goal-based planning with proactive, scheduled services and a truly helpful help desk to address problems quickly, without a lot of mumbo jumbo. Most of the time, our services can be provided remotely to businesses in the Denver area or nationwide. All this adds up to a cost-effective alternative to ad hoc IT services or on-site staff.
Our managed IT services include:
Desktop support. Day in and day out, your team relies on their computers to keep the business running. We make sure they stay running with the latest virus protection and scheduled software upgrades, and deploying new workstations. Should any problems arise, our responsive and truly helpful help desk is available to answer questions and address issues.
Network management. These days, no worker is an island, and your business’s ability to function relies on employees’ ability to communicate with each other and the outside world via a reliable, secure and robust network. We set up system monitoring so we know immediately when problems with internet access or email arise, and fix them before they ruin your day. We ensure your critical data is being backed up and you have a disaster recovery plan. And we make sure your team isn’t distracted by unwanted email spam.
Management planning & review. Our managed IT services include regular reports on performance and issues, plus recommendations well in advance of upcoming. Uncommon Solutions’ mission statement is “to help you achieve your goals through technological service and innovation that optimizes your efficiency and effectiveness.” In each managed IT service engagement, we aim to understand where you are coming from and where you are headed as an organization, and we develop proactive, cost-effective solutions for IT that supports those goals.
Our smaller clients demand agility and frugal mindedness. Our larger clients expect structure and consistency. Our managed IT services provide the best of both, at a consistent, predictable cost that all businesses can afford.
Want to know more? Contact us for a free IT services assessment.