We believe that 50% of any solution lies in clearly defining the problem. Over the years, we've helped numerous organizations recover from solutions that didn't fit their needs - clients who virtualized to prevent server sprawl, who went from 5 physical servers to 2 physical servers and 12 virtuals only to find that the physical servers weren't the problem. The problem was the support cost, which somehow doubled in the process. Other clients deployed a CRM system, and got so wrapped up in all the different bells and whistles from Outlook Synchronization to Twitter integration, that they found themselves two years into an implementation with about 15% user adoption of the system.
Others launched a beautiful new web site. After months and multiples of their intended budget, they have a work of art, but no new clients. The blog demonstrates to the world that they were dedicated to finding new clients back in March, April, and May of last year - when their team was still blogging. We hope none of this sounds familiar to you, but - if it does – you are in good company.
Once a month, our entire team devotes time to celebrating the stories of clients whom we helped to achieve their goals through technological service and innovation that optimizes their efficiency and effectiveness. That's our mission.
The Technology Alignment Program
In the pursuit of our mission, it is critical that we understand your goals and align all of our efforts on your behalf to support your vision and mission. How do we do that? We take the time to find out what you're all about. We don't just look at your website. We aim to truly understand your mission and vision from the perspective of each of your organizational leaders and owners. Then, we make your mission and vision a core ingredient of our systems, methodologies, and our very culture. We are intentional about repeatedly asking ourselves two simple, but very important, questions "What problem are we trying to solve?" and "Is this technology expense justified?" When we answer these questions clearly, we can serve you effectively.
The Virtual Technology FTE
The volume of information needed to manage an organization's IT strategy has mushroomed in the past decade. In order to execute upon an informed strategy, the expertise of many technological disciplines must be brought to bear. Even the smallest of organizations are beginning to have a need for support in networking & connectivity, security, server hardware, virtualization, telecommunications, application configuration, desktop support, project management, web design, database management, eCommerce, internet marketing, accounting solutions, and more before even more specialized disciplines are called upon. Whether you are employing 1 part time IT professional or even a team of 5, 10, or more, chances are your supply of IT expertise doesn't exactly match the demand. As a result, organizations often suffer from short supply of the skills they need most, and a surplus of the skills they don't need.
Uncommon Solutions maintains expertise in all the technical disciplines described above and more - often with more depth of expertise. The volume and breadth of work we provide to our clients gives us the opportunity to specialize further and staff broader than any of our clients could possibly do on their own. The best part is that our systems enable our team to function as a single cohesive unit - giving you access to the full breadth and depth of our skillsets at a fraction of the cost to employ yourself. Further, our team is more than willing to work with the professionals you already have on staff in a complementary or staff augmentation role.